Manager training doesn't stick automatically! In this episode, BetterManager co-founder Wendy Hanson talks with Unstoppable Cultures founder Ginger Hardage about how to create best-in-class work cultures. A culture that supports and inspires your managers while reinforcing company values is a huge key to greater productivity, reduced turnover and an amazing customer experience.
In this episode, they discuss:
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Ginger Hardage recently retired as Senior Vice President of Culture and Communications at Southwest Airlines after an illustrious 25 years, where she served as a member of the CEO's executive leadership team. At Southwest (the nation’s largest airline), Ginger led a team of 150 people responsible for building and sustaining the organization's legendary culture and communications enterprise.
Recognized by many as a foremost global authority on building and sustaining organizational culture, Ginger was responsible for the activities that nourished the culture and the internal and external communications function. At Southwest, Ginger was a tireless ambassador of the world-famous Southwest Culture, leading to honors like 23 consecutive years on FORTUNE’s “Top 10 Most Admired Companies in the World” list.